{"id":14474,"date":"2020-08-19T07:40:26","date_gmt":"2020-08-19T07:40:26","guid":{"rendered":"http:\/\/localhost\/wordpress\/jumys\/?page_id=14474"},"modified":"2020-08-19T07:40:26","modified_gmt":"2020-08-19T07:40:26","slug":"faq","status":"publish","type":"page","link":"https:\/\/wiselywellness.ca\/fr\/faq\/","title":{"rendered":"Faq"},"content":{"rendered":"
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\n\t\t\t\t\t\t\t\t\t<\/circle>\t\t\t<\/path>\t\t\t<\/path>\t\t<\/g>\t<\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Questions fr\u00e9quemment pos\u00e9es Questions.<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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01. La commande<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tQuand recevrai-je ma commande ?\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Lors de la commande, un jour d'exp\u00e9dition est indiqu\u00e9. Une fois la commande pass\u00e9e, le m\u00eame d\u00e9lai de livraison sera \u00e9galement indiqu\u00e9 sur la confirmation de la commande. Il n'est donc jamais possible que, lors de la commande, le jour d'exp\u00e9dition indiqu\u00e9 sur le site web soit diff\u00e9rent de celui qui figure sur la confirmation de la commande.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\tJe vois maintenant le d\u00e9lai de livraison plus long de (une partie de) ma commande. Comment puis-je l'annuler ?\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tSi le d\u00e9lai de livraison de la commande est plus long que ce que vous aviez pr\u00e9vu, il est bien s\u00fbr possible d'annuler (une partie de) la commande. Pour ce faire, vous pouvez contacter notre service client\u00e8le. Il annulera la commande pour vous. Le montant de l'achat sera revers\u00e9 sur votre compte bancaire dans les deux jours ouvrables. Lorsqu'une commande a d\u00e9j\u00e0 \u00e9t\u00e9 exp\u00e9di\u00e9e, elle ne peut plus \u00eatre annul\u00e9e.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tQuand recevrai-je la facture de ma commande ?\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tLorsque vous avez pay\u00e9 votre commande, vous ne recevez pas automatiquement de facture pour votre commande. Si vous souhaitez recevoir une facture, vous pouvez le faire de deux mani\u00e8res : d'abord par le biais de votre compte dans notre magasin. Lorsque vous vous connectez \u00e0 votre compte, vous pouvez consulter vos commandes et t\u00e9l\u00e9charger la facture.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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02. Exp\u00e9dition<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tQuand recevrai-je ma commande ?\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Lors de la commande, un jour d'exp\u00e9dition est indiqu\u00e9. Une fois la commande pass\u00e9e, le m\u00eame d\u00e9lai de livraison sera \u00e9galement indiqu\u00e9 sur la confirmation de la commande. Il n'est donc jamais possible que, lors de la commande, le jour d'exp\u00e9dition indiqu\u00e9 sur le site web soit diff\u00e9rent de celui qui figure sur la confirmation de la commande.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\tJe vois maintenant le d\u00e9lai de livraison plus long de (une partie de) ma commande. Comment puis-je l'annuler ?\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tSi le d\u00e9lai de livraison de la commande est plus long que ce que vous aviez pr\u00e9vu, il est bien s\u00fbr possible d'annuler (une partie de) la commande. Pour ce faire, vous pouvez contacter notre service client\u00e8le. Il annulera la commande pour vous. Le montant de l'achat sera revers\u00e9 sur votre compte bancaire dans les deux jours ouvrables. Lorsqu'une commande a d\u00e9j\u00e0 \u00e9t\u00e9 exp\u00e9di\u00e9e, elle ne peut plus \u00eatre annul\u00e9e.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tQuand recevrai-je la facture de ma commande ?\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tLorsque vous avez pay\u00e9 votre commande, vous ne recevez pas automatiquement de facture pour votre commande. Si vous souhaitez recevoir une facture, vous pouvez le faire de deux mani\u00e8res : d'abord par le biais de votre compte dans notre magasin. Lorsque vous vous connectez \u00e0 votre compte, vous pouvez consulter vos commandes et t\u00e9l\u00e9charger la facture.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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03. La commande<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tQuand recevrai-je ma commande ?\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
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Lors de la commande, un jour d'exp\u00e9dition est indiqu\u00e9. Une fois la commande pass\u00e9e, le m\u00eame d\u00e9lai de livraison sera \u00e9galement indiqu\u00e9 sur la confirmation de la commande. Il n'est donc jamais possible que, lors de la commande, le jour d'exp\u00e9dition indiqu\u00e9 sur le site web soit diff\u00e9rent de celui qui figure sur la confirmation de la commande.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tJe vois maintenant le d\u00e9lai de livraison plus long de (une partie de) ma commande. Comment puis-je l'annuler ?\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tSi le d\u00e9lai de livraison de la commande est plus long que ce que vous aviez pr\u00e9vu, il est bien s\u00fbr possible d'annuler (une partie de) la commande. Pour ce faire, vous pouvez contacter notre service client\u00e8le. Il annulera la commande pour vous. Le montant de l'achat sera revers\u00e9 sur votre compte bancaire dans les deux jours ouvrables. Lorsqu'une commande a d\u00e9j\u00e0 \u00e9t\u00e9 exp\u00e9di\u00e9e, elle ne peut plus \u00eatre annul\u00e9e.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tQuand recevrai-je la facture de ma commande ?\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tLorsque vous avez pay\u00e9 votre commande, vous ne recevez pas automatiquement de facture pour votre commande. Si vous souhaitez recevoir une facture, vous pouvez le faire de deux mani\u00e8res : d'abord par le biais de votre compte dans notre magasin. Lorsque vous vous connectez \u00e0 votre compte, vous pouvez consulter vos commandes et t\u00e9l\u00e9charger la facture.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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04. Retours, \u00e9changes et r\u00e9clamations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tQuand recevrai-je ma commande ?\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
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Lors de la commande, un jour d'exp\u00e9dition est indiqu\u00e9. Une fois la commande pass\u00e9e, le m\u00eame d\u00e9lai de livraison sera \u00e9galement indiqu\u00e9 sur la confirmation de la commande. Il n'est donc jamais possible que, lors de la commande, le jour d'exp\u00e9dition indiqu\u00e9 sur le site web soit diff\u00e9rent de celui qui figure sur la confirmation de la commande.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tJe vois maintenant le d\u00e9lai de livraison plus long de (une partie de) ma commande. Comment puis-je l'annuler ?\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tSi le d\u00e9lai de livraison de la commande est plus long que ce que vous aviez pr\u00e9vu, il est bien s\u00fbr possible d'annuler (une partie de) la commande. Pour ce faire, vous pouvez contacter notre service client\u00e8le. Il annulera la commande pour vous. Le montant de l'achat sera revers\u00e9 sur votre compte bancaire dans les deux jours ouvrables. Lorsqu'une commande a d\u00e9j\u00e0 \u00e9t\u00e9 exp\u00e9di\u00e9e, elle ne peut plus \u00eatre annul\u00e9e.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tQuand recevrai-je la facture de ma commande ?\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tLorsque vous avez pay\u00e9 votre commande, vous ne recevez pas automatiquement de facture pour votre commande. Si vous souhaitez recevoir une facture, vous pouvez le faire de deux mani\u00e8res : d'abord par le biais de votre compte dans notre magasin. Lorsque vous vous connectez \u00e0 votre compte, vous pouvez consulter vos commandes et t\u00e9l\u00e9charger la facture.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions. 01. The order When do I receive my order? When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14474","page","type-page","status-publish","hentry"],"rankMath":{"parentDomain":"wiselywellness.ca","noFollowDomains":[],"noFollowExcludeDomains":[],"noFollowExternalLinks":false,"featuredImageNotice":"The featured image should be at least 200 by 200 pixels to be picked up by Facebook and other social media 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